What is AVEVA Insight?

AVEVA Insight is both vendor and system agnostic meaning you can bring in all your operational and production data from new and existing systems, including from IIoT and Edge devices. With context applied in the central, secure cloud environment, you now have a unified stream of actionable intelligence providing a strong foundation. Mixing in the digital services you need from our extensive catalogue enables you to uncover new improvement opportunities, and to consistently make better decisions about how to operate, maintain and improve your processes.

Simple to onboard, simple to use, AVEVA Insight makes it possible to take advantage of advanced services quicker than ever before. Empower your workforce with digital services such as equipment utilization, condition management, process graphics, team collaboration and more – on desktop, tablet, mobile and wearables. Suddenly the insight you have been searching for is at your fingertips – 24/7.

The results? More uptime, more throughput, more efficiency. An engaged and empowered workforce that is ready to take on the future.

See How To Start

Insight can be accessed through the AVEVA Connect portal at  or directly at .

For European users we recommend access via

What’s new this quarter?

  • Condition management enhancements
  • Extensions to the efficiency module
  • Efficiency model configuration improvements
  • Satellite views for maps
  • Historic data improvements
  • Condition management enhancements: more advanced alerting options


This quarter marks the next phase of bringing condition management to the cloud. Now you can monitor multiple tags within a single alert, as well as trigger an action whenever an alert condition is met. In the web experience we have also tweaked the workflow for creating an alert – placing an alert from the line chart means we can pre-populate the condition values to exactly match the scenario on the line chart.

We have also added the ability to take an action when an alert condition is met, for example raising a work request. First create an Azure Logic App (within your own Azure subscription), and then tie it to AVEVA Insight using the Alert Custom Actions tab in the Administration portal. When you configure the alert, you can then choose for the custom action to be run… and away you go!


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Plus, users can now suspend an alert so that notifications are not sent. Simply select Suspend on the drop-down menu of an Alert on the Alerts page. Then when you’re ready to start receiving alerts again it is a simple as selecting Activate.

These more advanced capabilities for alerts are built into the AVEVA Insight framework and as such are available to both Standard and Operational Users.

  • Extensions to the Efficiency model

We have added some new capability to the efficiency model (e.g. Equipment Automation Values) to support customers who need the ability to define unique utilization reason automation values for each piece of equipment within their manufacturing or production facility (e.g. Capper 1 E-Stop and Palletizer 2 E-Stop have different utilization reason automation values). This is a common occurrence for customers who are purchasing equipment from multiple OEMs. This new feature helps our customers address this situation without having to normalize utilization reason automation values at the automation layer.

Configuration of the Efficiency model is an Administrator function.

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  • Enhancements to the Equipment Monitoring capability

Just like Reason Groups we have also added Equipment Groups. This means that related equipment can now be grouped together, for example “Production Line 1” or “Area A Case Packers”. Grouping equipment together can give users a simpler and faster method of managing large numbers of equipment.

In the example below, users can now quickly switch between All Equipment and Houston Line 2 via the dropdown menu.

All Equipment >     Select Group > Houston Line 2 Equipment only…

Using the Efficiency Model for OEE analysis or production run tracking is a function of the Operational User.

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  • Efficiency model configuration improvements

The efficiency modeling experience has been reorganized into multiple cards to make it easier to understand which options can and need to be configured to support the Utilization and OEE tracking capabilities within Insight. The same bulk import and editing capabilities are still available in the new modeling experience.

We have improved the ability to maintain existing efficiency model data within Insight. Now, an Administrator can perform an export of all efficiency model elements (e.g. equipment definition, equipment states, utilization reasons, etc.) to a .csv file. Allowing them to easily execute bulk edits and updates via Excel.

This new feature is also helpful when moving or transferring efficiency models from one Insight solution to another.


Efficiency model configuration is accessed from within the Administration portal.

  • Satellite views for maps

Previously released on mobile, we have now added to the browser experience the ability to easily switch between street view and satellite views, providing additional context for remote assets.

If you save a map to your content library, then the current mode (street view or satellite) is also included as part of the save so you are automatically returned to the same view on future access.

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  • Data source improvements

We’ve added to other data sources the ability to import a CSV of data just like you may have done in the past with a CSV/JSON data source. This can act as a solution for correcting missing or erroneous data, as well as providing basic backfill functionality for history that may be contained in another system. To backfill this missing data, Administrators can simply upload the CSV/JSON file to your existing data source.

In addition to the existing “wide” format CSV we have added support for a new “narrow” CSV format. Narrow CSV can open more options for device compatibility, as well as reducing bandwidth for custom integrations that use CSV as a data solution. Refer to the Help file for more:

  • Additional calculation options on charts

We’ve also made improvements to the available calculations that you can perform on charts. The “Rolling Sum” chart has calculated a rolling total from a periodic average, which works well for measurements that represent a quantity, such as “cubic meters”. However, in cases where the measurement represents a rate, such as “cubic meters/hour”, the appropriate value to total is the daily total volume–get this by selecting the “Total” statistic that is now available on the chart.

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